Privacy Policy

This privacy policy informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the websites, functions and content associated with it, as well as external online presences such as our social media profiles (collectively referred to as the “online offering”). With regard to the terminology used, such as “processing” or “controller”, we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Controller

Moritz Gaupp / movingworld GmbH
Ober-Ramstädter Straße 78D
64367 Mühltal
Germany
Email address: gaupp@movingworld.de
Managing director / owner: Moritz Gaupp
Link to the imprint: Impressum

Types of data processed

Categories of data subjects

Visitors and users of the online offering (we also refer to the data subjects collectively as “users”).

Purpose of processing

Terminology used

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter the “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

“Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers virtually every handling of data.

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

The “controller” is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

A “processor” is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Relevant legal bases

In accordance with Article 13 GDPR, we inform you of the legal bases for our data processing. If the legal basis is not stated in this privacy policy, the following applies: the legal basis for obtaining consent is Article 6(1)(a) and Article 7 GDPR; the legal basis for processing to fulfil our services and carry out contractual measures as well as respond to enquiries is Article 6(1)(b) GDPR; the legal basis for processing to fulfil our legal obligations is Article 6(1)(c) GDPR; and the legal basis for processing to safeguard our legitimate interests is Article 6(1)(f) GDPR. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Article 6(1)(d) GDPR serves as the legal basis.

Security measures

In accordance with Article 32 GDPR, and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

These measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and logical access to the data as well as the access to, input, disclosure, availability and separation of the data. Furthermore, we have established procedures that ensure the exercise of data subject rights, the erasure of data and responses to threats to the data. In addition, we take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection by design and by default (Article 25 GDPR).

Cooperation with processors and third parties

If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit data to them or otherwise grant them access to the data, this is done only on the basis of legal permission (e.g. where a transfer of data to third parties, such as payment service providers, is necessary to fulfil a contract pursuant to Article 6(1)(b) GDPR), where you have consented, where a legal obligation provides for this, or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “data processing agreement”, this is done on the basis of Article 28 GDPR.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of using third-party services or disclosing or transferring data to third parties, this only takes place if it is necessary to fulfil our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only where the special requirements of Articles 44 ff. GDPR are met. This means that processing takes place, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection equivalent to that of the EU (e.g. for the USA through the “Privacy Shield”) or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses”).

Rights of data subjects

You have the right to request confirmation as to whether the data in question is being processed and to obtain information about this data as well as further information and a copy of the data in accordance with Article 15 GDPR.

In accordance with Article 16 GDPR, you have the right to request the completion of the data concerning you or the rectification of inaccurate data concerning you.

In accordance with Article 17 GDPR, you have the right to request that the relevant data be erased without delay, or alternatively, in accordance with Article 18 GDPR, to request a restriction of the processing of the data.

You have the right to request that the data concerning you which you have provided to us be delivered to you in accordance with Article 20 GDPR and to request its transmission to other controllers.

You also have the right, in accordance with Article 77 GDPR, to lodge a complaint with the competent supervisory authority.

Right of withdrawal

You have the right to withdraw any consent you have given with effect for the future in accordance with Article 7(3) GDPR.

Right to object

You may object to the future processing of the data concerning you at any time in accordance with Article 21 GDPR. The objection may be made in particular against processing for the purposes of direct marketing.

Cookies and the right to object to direct marketing

“Cookies” are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie serves primarily to store information about a user (or the device on which the cookie is stored) during or after their visit within an online offering. Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offering and closes their browser. Such a cookie can store, for example, the contents of a shopping cart in an online shop or a login status. Cookies are referred to as “permanent” or “persistent” if they remain stored even after the browser is closed. For example, the login status can be stored if users visit again after several days. The interests of users can also be stored in such a cookie, which are used for reach measurement or marketing purposes. A “third-party cookie” is a cookie offered by providers other than the controller who operates the online offering (otherwise, if only its cookies are involved, they are referred to as “first-party cookies”).

We may use temporary and permanent cookies and clarify this in the context of our privacy policy.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in their browser's system settings. Stored cookies can be deleted in the browser's system settings. The exclusion of cookies may lead to functional limitations of this online offering.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US-American site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be prevented by deactivating them in the browser settings. Please note that not all functions of this online offering may then be usable.

Erasure of data

The data processed by us is erased or its processing restricted in accordance with Articles 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us is erased as soon as it is no longer required for its intended purpose and there are no statutory retention obligations preventing erasure. If the data is not erased because it is required for other and legally permissible purposes, its processing is restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

In accordance with statutory requirements in Germany, data is retained in particular for 10 years pursuant to §§ 147(1) AO, 257(1) nos. 1 and 4, (4) HGB (books, records, management reports, accounting vouchers, commercial books, documents relevant for taxation, etc.) and for 6 years pursuant to § 257(1) nos. 2 and 3, (4) HGB (commercial letters).

In accordance with statutory requirements in Austria, data is retained in particular for 7 years pursuant to § 132(1) BAO (accounting documents, receipts/invoices, accounts, vouchers, business papers, statement of income and expenditure, etc.), for 22 years in connection with real estate and for 10 years in the case of documents relating to electronically supplied services, telecommunications, radio and television services provided to non-entrepreneurs in EU member states for which the Mini One Stop Shop (MOSS) is used.

Business-related processing

In addition, we process

from our customers, prospects and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

Agency services

We process the data of our customers within the scope of our contractual services, which include conceptual and strategic consulting, campaign planning, software and design development / consulting or maintenance, implementation of campaigns and processes / handling, server administration, data analysis / consulting services and training services.

In doing so, we process inventory data (e.g. master customer data such as names or addresses), contact data (e.g. email, telephone numbers), content data (e.g. text entries, photographs, videos), contract data (e.g. subject matter, term), payment data (e.g. bank details, payment history) and usage and metadata (e.g. in the context of evaluating and measuring the success of marketing measures). As a rule, we do not process special categories of personal data, unless these are part of commissioned processing. The data subjects include our customers, prospects and their customers, users, website visitors or employees as well as third parties. The purpose of processing is the provision of contractual services, billing and our customer service. The legal bases for processing arise from Article 6(1)(b) GDPR (contractual services) and Article 6(1)(f) GDPR (analysis, statistics, optimisation, security measures). We process data that is necessary for the establishment and fulfilment of the contractual services and point out the necessity of providing it. Disclosure to external parties only takes place if it is necessary within the scope of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the client as well as the legal requirements for order processing pursuant to Article 28 GDPR and do not process the data for any purposes other than those specified in the order.

We erase the data after the expiry of statutory warranty and comparable obligations. The necessity of retaining the data is reviewed every three years; in the case of statutory archiving obligations, erasure takes place after their expiry (6 years pursuant to § 257(1) HGB, 10 years pursuant to § 147(1) AO). In the case of data disclosed to us by the client within the scope of an order, we erase the data in accordance with the specifications of the order, generally after the end of the order.

Administration, financial accounting, office organisation, contact management

We process data in the context of administrative tasks as well as the organisation of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of providing our contractual services. The processing bases are Article 6(1)(c) GDPR and Article 6(1)(f) GDPR. Customers, prospects, business partners and website visitors are affected by the processing. The purpose of, and our interest in, the processing lies in administration, financial accounting, office organisation and the archiving of data, i.e. tasks that serve to maintain our business activities, perform our duties and provide our services. The erasure of data with regard to contractual services and contractual communication corresponds to the information provided for these processing activities.

In this context, we disclose or transmit data to the tax authorities, advisors such as tax consultants or auditors, as well as other fee offices and payment service providers.

Furthermore, on the basis of our business interests, we store information on suppliers, organisers and other business partners, e.g. for the purpose of contacting them at a later date. We generally store this predominantly company-related data permanently.

Contact

When contacting us (e.g. via contact form, email, telephone or via social media), the user's details are processed for the purpose of handling the contact enquiry and its processing pursuant to Article 6(1)(b) GDPR. The users' details can be stored in a customer relationship management system ("CRM system") or comparable enquiry organisation.

We erase enquiries if they are no longer required. We review the necessity every two years; furthermore, the statutory archiving obligations apply.

Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offering.

In doing so, we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, prospects and visitors to this online offering on the basis of our legitimate interests in the efficient and secure provision of this online offering pursuant to Article 6(1)(f) GDPR in conjunction with Article 28 GDPR (conclusion of a data processing agreement).

Collection of access data and log files

We, or our hosting provider, collect data on every access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests within the meaning of Article 6(1)(f) GDPR. The access data includes the name of the accessed web page, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g. to clarify misuse or fraud) for a maximum of 7 days and then deleted. Data whose further retention is required for evidentiary purposes is exempt from deletion until the respective incident has been finally clarified.

Online presences on social media

We maintain online presences within social networks and platforms in order to communicate with the customers, prospects and users active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our privacy policy, we process the data of users insofar as they communicate with us within the social networks and platforms, e.g. by writing posts on our online presences or sending us messages.

YouTube

We embed the videos of the “YouTube” platform provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://adssettings.google.com/authenticated.

OpenStreetMap

We embed the maps of the “OpenStreetMap” service (https://www.openstreetmap.de), which are offered on the basis of the Open Data Commons Open Database License (ODbL) by the OpenStreetMap Foundation (OSMF). Privacy policy: https://wiki.openstreetmap.org/wiki/Privacy_Policy.

To the best of our knowledge, the users' data is used by OpenStreetMap exclusively for the purpose of displaying the map functions and caching the selected settings. This data may include, in particular, IP addresses and location data of users, which are not, however, collected without their consent (usually given within the settings of their mobile devices).

The data may be processed in the USA. Further information can be found in the privacy policy of OpenStreetMap: https://wiki.openstreetmap.org/wiki/Privacy_Policy.